Who better to provide you with the total peace of mind throughout the lifetime of your Eppendorf instruments, than the people who developed and made them?
Eppendorf is a market leader in providing outstanding instrumentation in all areas of life sciences. We complement our product portfolio with a commitment to service that further validates your excellent decision to choose Eppendorf. We know that you already associate Eppendorf with the highest quality and performance. We intend to keep it that way. Our service is focused on delivering speed, accuracy and reliability. Our service business is about people serving people and our aim is to deliver service and support in a personalized, seamless and caring manner.
You can count on epServices for premium performance and total service solutions.
- U.S. and Canada nationwide field service through trained and certified employees
- Service facilities in New York, New Jersey*, Connecticut, California, and Ontario
- Complete instrument and pipette service and calibration programs
- Dedicated installation and training support programs
- Customer Support manages your technical and business needs
- Application Support Laboratory staffed with dedicated scientists
- Technical Operations Managers focus on specific system expertise
- Consultation services builds the right program for compliance
- ISO 9001 registered and ISO/IEC 17025 accredited
* (ISO/IEC 17025 accredited)
Learn more about our pipette calibration/repair and instrument services.
With just one phone call you can access our network of highly skilled service professionals.
In U.S.: 1-800-645-3050*, ext. 2405*, M–F 8:30 am – 6:00 pm EST or firstname.lastname@example.org
In Canada: 1-800-263-8715*, ext. 3231*, M–F 8:30 am – 5:00 pm EST or email@example.com
In U.S.: 1-800-645-3050*, ext. 2101*, M–F 8:30 am – 6:00 pm EST or firstname.lastname@example.org
In Canada: 1-800-263-8715*, menu option 1, M–F 8:30 am – 5:00 pm EST or email@example.com
In U.S./Canada: 1-800-645-3050*, ext. 2258*, M–F 8:30 am – 6:00 pm EST or e-mail us at: firstname.lastname@example.org
* Toll free for US customers