They are your colleagues in science and experts in both our instrumentation and your application. Their singular purpose is to provide you with the best tools for your stem cell research, ICSI, in vitro fertilization, general microinjection/micromanipulation techniques and more—as well as provide you with the best applications support anywhere in the United States and Canada.

We place as much emphasis on quality customer service as we do on our superior products and technologies. In fact, a host of dedicated Eppendorf professionals is available to assist you every step of the way—from your system purchase to application support to instrument service:

Your local Cell Biology Specialist is a scientist first.
He/She is highly qualified to assess your needs and recommend the Eppendorf system that is best for you and your research, install your system and then train you to get the most out of your quality investment.

Dedicated Customer Support representatives are standing by.
And always ready to place and track your order, as well answer your general inquiries.

Get advice through our Applications Laboratory hotline.
We have a fully functional Applications lab, staffed with degreed scientists, to assist you with operational questions and method troubleshooting.

Take advantage of our expert instrument maintenance, calibration and service programs.
We have our own service centers located throughout the United States and Canada—with emergency, onsite service also available—to keep your instruments running at peak performance and minimize your risk of unexpected downtime. Services range from regular instrument maintenance plans to pipette calibration, standard instrument calibration and validation, instrument repair and more.

To speak with or request a product demonstration from your local Cell Biology Specialist, contact: